Store Policies | Geli Paris
 
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Store Policies

Privacy Policy

The fashion house __ guarantees the safety of your personal information to any purchases or other circumstances where required providing personal information. The provision of your personal information is required for your convenience and are entirely safe. For any questions about the Privacy Policy, Return Policy, Shipping Policy, please contact us at __ __ __ or call __ __ __ (__).

Returns Policy

If you are not completely satisfied with your purchase, you can return or change your garment within 7 days of receipt of order. Please note that shipping costs are not refundable. It takes 2-3 weeks to be processed and completed returns and changes.

The purchased items are non-returnable in case of damage, removal of the tag or damaged by the customer. Garments must be returned via mail or parcel company (as General ELTA Courier or Postal).

Please note that all T-Shirts sales are final and not refundable.

To return a product:
  1. Send email to __ __ __ informing us about your return.
  2. Include your name, the product you want to return, and the receipt of your order.
  3. Immediately you will be sent a confirmation email.
  4. Once we receive the returned item that meets these conditions, your account will be credited with the value of the purchased product minus the shipping cost.
To change a product:
  1. Send email to __ __ __ informing us about the change you wish to make.
  2. Include your name, the product that you want to change the product you want to get together with the date of receipt of your order.
  3. Immediately you will be sent a confirmation email.
  4. Once we receive the replacement product and not the conditions above, we will contact you for shipping costs. For changes, customers are responsible for additional shipping costs.

Shipping Policy

Greece:

All domestic orders are sent via General Postal, which provides online tracking. When you place an order and made payment, your order will be shipped within 2-3 business days (Monday through Friday). Estimate that the whole process until the arrival of the package generally takes 2-7 days. We are not responsible for missing / damaged packages due to mistakes of the Postal Service.

Shipping Costs (Greece):
  1. For orders up to __ = __
  2. For orders from __ – __ = __
  3. For orders from __ – __ = __
  4. For orders from __ – __ = __
  5. For orders __ and over = Free
Worldwide:

International orders are shipped via USPS International First Class. There is no tracking or insurance program package. When you place an order and made payment, will be shipped within 2-3 business days (Monday through Friday). Estimate that the whole process until the arrival of the package generally takes 2-7 days. Please note that customs taxes and / or any additional charges are in the responsibility of the customer. We are not responsible for missing / damaged packages due to mistakes of the Postal Service. If you want to add insurance to your order and / or to send your parcel to the service express, please email __ __ __.

Transportation (Worldwide):
  1. For orders up to __ = __
  2. For orders from __ – __ = __
  3. For orders from __ – __ = __
  4. For orders from __ and over = Free